Quality Policy and Declaration
Develop and manufacture products and ensure their conformity to applicable standards, whether compulsory or adopted on a voluntary basis. Guarantee conformity of products to specified requirements and to applicable standards, whether compulsory or adopted on a voluntary basis.
A quality policy is cross-functionally developed by management and quality experts to express the organization’s quality objectives. The policy’s purpose is to express the acceptable level of quality for the organization, and to outline the standards applicable to specific departments
Quality policy is an important aspect of quality management implementation in an organization. According to BuisnessDictionary.com, Quality Policy is top management’s expression of its intentions, direction, and aims regarding quality of its products and processes.
Principles of Quality Management
- Customer Focus. The primary focus of any organization should be to meet and exceed the customers’ expectations and needs.
- Leadership. Good leadership.
- Engagement of People.
- Process Approach.
- Continuous Improvement.
- Evidence-based Decision Making.
- Relationship Management.